Question 1

Do you work with international clients?

Accepted Answer

Yes, services are available worldwide through digital delivery, making it easy to work with clients from any location. I currently only operate in English, with plans to expand Arabic-language services in the future.

Question 2

Can I request a custom edit?

Accepted Answer

Yes. If you have a specific idea, you can contact me before ordering for custom pricing and details.

Question 3

What do I need to provide when ordering?

Accepted Answer

You should provide clear instructions, footage/photos (if applicable), and any specific style references so your vision can be accurately created.

Question 4

How do I purchase a product?

Accepted Answer

You can purchase any service through the “All Products” section on this website. Simply select the product you want, add it to your cart, and complete checkout. I accept multiple payment methods, including Credit/Debit Cards, Apple Pay, Google Pay, and PayPal for a smooth and secure transaction.

Question 5

How do I send my materials for my edit?

Accepted Answer

After placing your order, you can upload all materials (videos, photos, music, or references) directly through email or a Google Drive link. Make sure everything is clearly labeled so I can easily organize and start your project. If you have any trouble uploading files, you can also reach out and I’ll guide you through it.

Question 6

How long does delivery take?

Accepted Answer

Delivery time depends on the service purchased. Larger projects may take longer, which will be stated before checkout.

Question 7

How do I receive my order?

Accepted Answer

All completed projects are delivered digitally via email or a secure Google Drive link after purchase. You will receive a finished, ready-to-use file in formats depending on your order (such as MP4, JPEG, or PNG).

Question 8

Do I get revisions?

Accepted Answer

Yes. Every order includes up to 3 free revisions to make sure you’re satisfied with the final product. Additional revisions can be purchased at checkout.

Question 9

Do you offer refunds?

Accepted Answer

Because all products are digital, all sales are final and non-refundable once the order has been processed or delivered. If there is an issue with your file, it will be corrected or resent.

Question 10

What if I have a problem with my order?

Accepted Answer

You can contact me anytime through email or the contact form. I aim to respond within 24 hours.

FAQ

Frequently asked questions